insights-client --register failing due to pkg_resources.DistributionNotFound: cryptography>=2.1.4

Solution Verified - Updated -

Issue

  • RHI: Unable to register CFME appliance via 'insights-client'
  • insights-client --register fails with below traceback:

    # insights-client --register
    Traceback (most recent call last):
      File "/bin/insights-client", line 5, in <module>
        from pkg_resources import load_entry_point
      File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 3011, in <module>
        parse_requirements(__requires__), Environment()
      File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 626, in resolve
        raise DistributionNotFound(req)
    pkg_resources.DistributionNotFound: cryptography>=2.1.4
    
    or 
    
    pkg_resources.DistributionNotFound: cryptography>=1.9     <--- In CloudForms 4.7
    

Environment

  • Red Hat Insights
  • Red Hat Enterprise Linux 7.5 or later
  • Red Hat CloudForms 4.7

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