Event messages in alert notifications via email display question mark (?) instead of proper character if original log file encoding does not match JBoss ON server
Issue
- Problems with encoding;
- We have a problem with the encoding of
Alerts
andEvents
; - When an alert template is applied to a message containing Russian characters (which are properly shown in the JBoss ON UI), they will be replaced in the received email with the
?
characters;
Environment
- Red Hat JBoss Operations Network (ON)
- 3.2
- 3.3.0
- 3.3.1
- 3.3.2
- 3.3.3
- 3.3.4
- 3.3.5
- 3.3.6
- 3.3.7
- 3.3.8
- 3.3.9
- 3.3.10
- Event collection enabled
- Monitored log file includes messages with non-ASCII or UTF-8 encoding or an encoding that is different then the JBoss ON server
- Alert configured to send an email when event is collected
Subscriber exclusive content
A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.