Logging in to the IDM Web UI Fails with the error "Login failed due to an unknown reason"

Solution Verified - Updated -

Issue

When attempting to login to the IDM web UI you receive the following error:

Login failed due to an unknown reason

Environment

  • Red Hat Enterprise Linux 7.4
  • IDM v4.5.0-21.el7_4.1.2
  • python2-cryptography-1.7.2-1.el7
  • httpd-2.4.6-67.el7_4.5

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