NetApp NFS servers may send corrupted OPEN_DOWNGRADE response leading to infinite loop in the NFS client of WRITE (NFS4ERR_STALE_STATEID = 10023) followed by RENEW (NFS_OK)

Solution Verified - Updated -

Issue

  • Following an update to an NFS server running NetApp Data ONTAP 8.1.2, Red Hat Enterprise Linux 5 and 6 NFS clients begin to periodically hang when using NFSv4.
  • The following is visible in /var/log/messages before the hang:
NFS: v4 server xyz-nfs-server  returned a bad sequence-id error!
  • The hang is only recoverable via a reboot.

Environment

  • Red Hat Enterprise Linux 5 or 6
    • NFSv4 Client
  • NetApp NFS Server
    • ONTAP 8.1.1 7-Mode
    • ONTAP 8.1.2

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