virt-viewer crashes on Windows when the client display is running at 16-bit color depth

Solution Verified - Updated -

Issue

  • The following error was produced on screen during normal use of a RHEV VM:
    remoteviewer.exe terminated in an unusual way

  • Using remote-viewer.exe on Windows XP to connect to a Spice console, the application produced the following Windows error after a few minutes of being connected to the console:

--------------------------------------------------------------------------------
Runtime Error!
Program: ...tings\Application Data\virt-viewer\bin\remote-viewer.exe

This application has requested the Runtime to terminate it in an unusual way
--------------------------------------------------------------------------------

Environment

  • Red Hat Enterprise Virtualization (RHEV) 3.1
  • rhevm-spice-client-x86-cab-3.1-8/rhevm-spice-client-x64-cab-3.1-8 (virt-viewer-0.5.3-17)
  • Client: Windows

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