Getting the error "Certificate format error: (SEC_ERROR_LEGACY_DATABASE) The certificate/key database is in an old, unsupported format." error when attempting to access the IDM GUI

Solution In Progress - Updated -

Issue

When attempting to access the IDM GUI, the messages below appear on the web page.

Some operations failed.
Hide details 

 - Certificate format error: (SEC_ERROR_LEGACY_DATABASE) The certificate/key database is in an old, unsupported format.
 - Certificate format error: (SEC_ERROR_LEGACY_DATABASE) The certificate/key database is in an old, unsupported format.
 - Certificate format error: (SEC_ERROR_LEGACY_DATABASE) The certificate/key database is in an old, unsupported format.

Environment

  • Red Hat Enterprise Linux
  • IDM
  • Certmonger

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content