Service ricci status shows "ricci dead but pid file exists"

Solution Verified - Updated -

Issue

  • ricci agent won't start properly on cluster server.
  • service ricci start completes without any errors, but service ricci status shows the following.
# service ricci status
ricci dead but pid file exists
  • service ricci start suggests the daemon is started, but the ps command output does not show it running.

Environment

  • Red Hat Enterprise Linux Server 5, 6 (with the High Availability Add-on)
  • Conga (luci/ricci)

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