satellite-sync fails with "Error Class Code: 9"

Solution Verified - Updated -

Issue

  • satellite-sync fails with "Error Class Code: 9"

    # satellite-sync 
    00:28:46 Red Hat Network Satellite - live synchronization 
    00:28:46    url: https://satellite.rhn.redhat.com 
    00:28:46    debug/output level: 1 
    ERROR: there was a problem synchronizing the information. 
           Error message: 
    Error Message: 
        Please run rhn_register (or up2date                     --register on Red Hat Enterprise Linux 3 or later) 
                        as root on this client 
    Error Class Code: 9 
    Error Class Info: Invalid System Credentials.
    

Environment

  • Red Hat Satellite

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