SPICE is not able to recognize USB device

Solution Verified - Updated -

Issue

SPICE is not able to recognize Universal Serial Bus (USB) device.
This is caused by wrong version of tools being passed to vdsm by guest agent.
Version of tools reported to database contains NON-ASCII characters which causes
Red Hat Enterprise Virtualization Manager (RHEV-M) frontend to disable USB redirection
while creating SPICE session.

Environment

Red Hat Enterprise Virtualization Manager (RHEV-M) version 3.0
Red Hat Enterprise Virtualization Tools for Windows Guests (RHEV guest tools) version 3.0.0-19
Virtual machine with Windows Operating system installed
vdsm version higher than 4.9-110

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content