What log files should I gather to troubleshoot a storage issue with Anaconda?

Resolution

• Retry the installation and continue until the installation can't proceed due to the error.
• Use the following to break out to a shell after Anaconda has started
  • Ctrl+Alt+F2

Note

• If Anaconda has not started yet, you will need to use this key combination to send the initial installation steps to the background to access a shell.
  • Ctrl+z
  • Type exit to return to the installation

Gathering troubleshooting logs:

# mkdir /tmp/storage
# cp /tmp/anaconda-tb* /tmp/storage/anaconda-tb.log
# dmesg &> /tmp/storage/dmesg.log
# fdisk -l &> /tmp/storage/fdisk.log
# parted -sl &> /tmp/storage/parted.log
# multipath -ll &> /tmp/storage/mpath.log
# ls -lR &> /tmp/storage/dev.log
# udevadm info --export-db &> /tmp/storage/udev-exportdb.log
# lvm lvs &> /tmp/storage/lvs.log
# lvm vgs &> /tmp/storage/vgs.log
# lvm pvs &> /tmp/storage/pvs.log
# dmsetup info &> /tmp/storage/dmsetup-info.log
# cat /proc/partitions &> /tmp/storage/proc_part.log
# cat /proc/scsi/scsi &> /tmp/storage/proc_scsi.log
# cat /proc/modules &> /tmp/storage/proc_modules.log
# tar cjf anaconda-logs.tar.bz2 /tmp/*log /tmp/storage/*

• With the tar file created, either put the data on removable media or use scp to move the information to another system and upload the files to the case.
  • Attaching the file(s) to the ticket and case management through the Customer Portal
  • How can I provide large files (such as a vmcore, big log files, or a large sysreport) to Red Hat Support?