RHEL server crashed with error " Kernel panic- not syncing: Machine check "

Solution Verified - Updated -

Issue

  • RHEL server crashed with following messages.
[Hardware Error]: CPU 13: Machine Check Exception: 4 Bank 5: be00000000800400
[Hardware Error]: TSC 22a905ff36daf ADDR 3fde69cc78b0 MISC 1 
[Hardware Error]: PROCESSOR 0:206e6 TIME 1423354196 SOCKET 1 APIC 32
[Hardware Error]: CPU 13: Machine Check Exception: 4 Bank 2: b200000000070150
[Hardware Error]: TSC 22a905ff36daf 
[Hardware Error]: PROCESSOR 0:206e6 TIME 1423354196 SOCKET 1 APIC 32
[Hardware Error]: Some CPUs didn't answer in synchronization
[Hardware Error]: Machine check: Processor context corrupt
CPU 2: Machine Check Exception:                4 Bank 0: b234400000000175  
TSC e47d1659a71196 
Kernel panic - not syncing: Machine check
----------- [cut here ] --------- [please bite here ] ---------
Kernel BUG at panic:75
invalid operand: 0000 [1] SMP 
CPU 1 
Modules linked in: nfs lockd nfs_acl mptctl mptbase sg ipmi_devintf ipmi_si ipmi_msghandler md5 ipv6 autofs4 sunrpc ide_dump cciss_dump scsi_dump diskdump zlib_deflate button battery ac joydev uhci_hcd ohci_hcd ehci_hcd shpchp bond0(U) bnx2 dm_snapshot dm_zero dm_mirror ext3 jbd dm_mod qla2322 qla2xxx scsi_transport_fc cciss sd_mod scsi_mod
Pid: 13478, comm: grep Tainted: G   M  2.6.9-42.0.3.ELsmp
RIP: 0010:[<ffffffff8013794e>] <ffffffff8013794e>{panic+211}
RSP: 0000:0000010008025d18  EFLAGS: 00010086
RAX: 000000000000002d RBX: ffffffff8031f157 RCX: 0000000000000046
RDX: 00000000001740a7 RSI: 0000000000000046 RDI: ffffffff803e2000
RBP: 0000000000000900 R08: 0000000000000001 R09: ffffffff8031f157
R10: 0000000000000000 R11: 0000ffff803fcd00 R12: 00000000ffffffff
R13: ffffffff803d8a40 R14: 00e47d1659a70eec R15: ffffffff8031f157
FS:  0000002a955692c0(0000) GS:ffffffff804e5200(0000) knlGS:00000000f16e2bb0
CS:  0010 DS: 0000 ES: 0000 CR0: 000000008005003b
CR2: 00000037b360a010 CR3: 0000000008022000 CR4: 00000000000006e0
Process grep (pid: 13478, threadinfo 0000010400f72000, task 00000103d7dda7f0)
Stack: 0000003000000008 0000010008025df8 0000010008025d38 00e47d1659a71196 
       0000000000174063 0000000000000046 000000000017407a 0000000000000046 
       0000000000000001 0000010008025e78 
Call Trace:<ffffffff80117a4d>{print_mce+136} <ffffffff80117b25>{mce_available+0} 
<ffffffff80117e1a>{do_machine_check+731} <ffffffff8011147f>{machine_check+127} 
 <EOE> 

Code: 0f 0b fc e5 31 80 ff ff ff ff 4b 00 31 ff e8 17 c0 fe ff e8 
RIP <ffffffff8013794e>{panic+211} RSP <0000010008025d18>

Environment

  • Red Hat Enterprise Linux

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