mt command throws Input/output error

Issue

• We have connected a new tape device (Dell PowerVault 114X), however running mt commands or some other commands throw Input/output error.

[root@hostname log]# mt -f /dev/st0 status
/dev/st0: Input/output error

[root@hostname log]# mt -f /dev/nst0 status
/dev/nst0: Input/output error

[root@hostname log]# mtx -f /dev/st0 status
cannot open SCSI device '/dev/st0' - Input/output error

[root@hostname log]# mtx -f /dev/nst0 status
cannot open SCSI device '/dev/nst0' - Input/output error

[root@hostname log]# dd if=/dev/zero of=/dev/st0 bs=1M count=10
dd: opening `/dev/st0': Input/output error

[root@hostname log]# dd if=/dev/zero of=/dev/nst0 bs=1M count=10
dd: opening `/dev/nst0': Input/output error