Red Satellite 6 Capsule Sync Error: Host did not respond within 20 seconds

Solution Verified - Updated -

Issue

  • User attempts to synchronize a Capsule with hammer and receives error:

    # hammer capsule content synchronize  --id 2
    [.................................................................................................                                 ] [75%]
    Host did not respond within 20 seconds. Is katello-agent installed and goferd running on the    
    Host?
    

    This error is a very generic error that indicates that the Satellite is unable to communicate with the Capsule.

  • The goferd process stops responding on the Capsule server which results in issues while applying patches on the client systems.

Environment

  • Red Hat Satellite 6.x with an external Capsule

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