QLogic qlcnic module reports "firmware hang detected" and "Dumping hw/fw registers"

Solution Unverified - Updated -

Issue

  • The QLogic qlcnic NIC module (driver) reports "firmware hang detected" and "Dumping hw/fw registers".
  • This may coincide with starting OpenShift on the system.

    Dec 30 11:46:36 localhost kernel: qlcnic 0000:87:00.0: Pause control frames disabled on all ports 
    Dec 30 11:46:36 localhost kernel: qlcnic 0000:87:00.1: Pause control frames disabled on all ports 
    Dec 30 11:46:36 localhost kernel: qlcnic 0000:87:00.1: firmware hang detected 
    Dec 30 11:46:36 localhost kernel: qlcnic 0000:87:00.1: Dumping hw/fw registers 
    Dec 30 11:46:36 localhost kernel: PEG_HALT_STATUS1: 0x0, PEG_HALT_STATUS2: 0x0, 
    Dec 30 11:46:36 localhost kernel: PEG_NET_0_PC: 0x6a696, PEG_NET_1_PC: 0x5c9a5, 
    Dec 30 11:46:36 localhost kernel: PEG_NET_2_PC: 0x6b4f2, PEG_NET_3_PC: 0x6ba73, 
    Dec 30 11:46:36 localhost kernel: PEG_NET_4_PC: 0x12182 
    Dec 30 11:46:36 localhost kernel: qlcnic 0000:87:00.0: firmware hang detected 
    Dec 30 11:46:36 localhost kernel: qlcnic 0000:87:00.0: Dumping hw/fw registers 
    Dec 30 11:46:36 localhost kernel: PEG_HALT_STATUS1: 0x0, PEG_HALT_STATUS2: 0x0, 
    Dec 30 11:46:36 localhost kernel: PEG_NET_0_PC: 0x6a6fa, PEG_NET_1_PC: 0x5c9a5, 
    Dec 30 11:46:36 localhost kernel: PEG_NET_2_PC: 0x6b4f2, PEG_NET_3_PC: 0x6ba1a, 
    Dec 30 11:46:36 localhost kernel: PEG_NET_4_PC: 0x1e5c9 
    Dec 30 11:46:38 localhost kernel: qlcnic 0000:87:00.0: Detected state change from DEV_NEED_RESET, skipping ack check
    Dec 30 11:46:41 localhost kernel: qlcnic 0000:87:00.1: eth3: Dump data, 4112600 bytes captured 
    Dec 30 11:46:43 localhost kernel: qlcnic 0000:87:00.1: loading firmware from flash 
    Dec 30 11:46:49 localhost kernel: qlcnic 0000:87:00.1: Driver v5.2.43, firmware v4.12.11 
    Dec 30 11:46:50 localhost kernel: qlcnic 0000:87:00.0: Driver v5.2.43, firmware v4.12.11 
    Dec 30 11:46:51 localhost kernel: qlcnic 0000:87:00.0: eth2: NIC Link is up
    

Environment

  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux 6
  • Red Hat OpenShift
  • QLogic qlcnic module

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