Comments 9 Posted In Red Hat Virtualization Tags desktop rhev RHEV 3.0 Beta: Cannot open Console in RHEV 3.0 Administrator Portal Latest response 2011-12-30T10:34:20+00:00 When I start a VM in the Administrator Portal of RHEV 3.0 Beta, the Console option is not becoming enabled. I can still access the console through the User Portal. AA Started 2011-12-07T23:31:23+00:00 by Aram Agajanian Community Leader Expert 1157 points Log in to join the conversation Responses Sort By Oldest Sort By Newest DY Guru 5340 points 12 December 2011 12:06 PM Dan Yasny Hi Aram, I have not seen such an issue before, can you please elaborate on the issue a bit: - Is this the Admin portal (WPF, through IE) or the Webadmin portal? - What is the VM configyred with - Spice or VNC? Do you see the same problem with both? - If you right-click the VM, do you get the console option in the menu that opens? - Is the console button greyed out? If you move to another tab, and then come back to the VMs tab, does the console button appear? - A couple of screenshots would also help shed some light on this issue Thanks, Dan PD Pro 663 points 12 December 2011 10:22 PM Paul Dyer I have seen the same characteristics in the webportal using VNC for the console. I thought console was just not coded into the web page yet. DY Guru 5340 points 13 December 2011 11:29 AM Dan Yasny I have just heard a report that a similar issue was resolved by restarting the JBoss service. Could you try that, Aram? Besides, can you make sure the Client machine has access to the display network? AA Expert 1157 points 19 December 2011 11:16 PM Aram Agajanian Community Leader After restarting the JBoss service, I was able to bring up a Console to a VM from the Admin Portal. rh Red Hat Guru 1569 points 20 December 2011 9:28 AM rhn-support-simon In the meanwhile the service restart may serve as a workaround AS Active Contributor 160 points 20 December 2011 10:36 PM Alisson Savoini Dias I'm also having the same problem, only works after restart. Thanks! SD Pro 427 points 30 December 2011 2:50 AM Schorschi Decker This happens consistently for us as well. Console item in submenu is grayed out but VM is online. Have to stop IE session and restart it, and most of the time the console item is enabled again. This is really a pain the back side. In an interactive session with RH, this happened twice and RH techs said... we have never seen this before... ha! I have seen at least once every time I use RHEV-M. DY Guru 5340 points 30 December 2011 9:44 AM Dan Yasny Are you running the beta4 build? rh Red Hat Guru 1569 points 30 December 2011 10:34 AM rhn-support-simon This issue was identified and fixed in the upcoming general availability release.