web-console auth url

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Hi, I have a successful install of openshift 3.11 platform, however, the web console isn't working. The platform is installed internally, so, accessing via private ip is preferred. When I access via private ip (https://10.xxx.x.xxx:8443/console), it shows a loading message but will eventually time out when redirecting to the auth via hostname.

https://hostname:8443/oauth/authorize?client_id=openshift-web-console&response_type=code&state=eyJ0aGVuIjoiL2NhdGFsb2ciLCJub25jZSI6IjE1NDg4NzcwMzc0NTAtMjc1NTQ4NjUyMjEyODM0NjUyNjcyMjg5OTkxOTc1Nzg4MzMyNTQzMTE1Nzk0MDM1MTQ5NDI5OTE2OTY4MzYzMjUwMzQyMjY3NTE5NjAifQ&redirect_uri=https%3A%2F%2Fhostname%3A8443%2Fconsole%2Foauth

Is there a setting where I can stick to ip instead of hostname?

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