Upcoming Online Training Platform maintenance
As part of our ongoing maintenance Online Training Platform will be moving all our storage to fully encrypted disks. However, to accomplish this, we have scheduled some maintenance windows for us to copy, validate, and test these new filesystem implementations. We've already migrated our clustered environments, however we have some non-clustered services that will be disrupted while we make this migration.
| Service | Date and time | Expected Impact | Status |
| Watermarked PDF Manuals | Tuesday JULY 17, 0730-1130 Eastern (1130-1530 UTC) | During this window, the ability to generate and/or download a PDF copy of a manual will be impacted. The generate and download button may be non-responsive, appear to be doing something but not actually be working, or otherwise behave wonky. | Completed |
| Feedback Tracking System | Wednesday JULY 18, 0730-1130 Eastern (1130-1530 UTC) | The feedback tracking system is utilized in the Early Access Catalog. During this window, data provided to the Feedback on-page widget in Early Access classes may be lost or not transmitted to the system. | Completed |
| rol.redhat.com | Saturday JULY 21, 0730-1130 Eastern (1130-1530 UTC) | We will have a full outage of rol.redhat.com during the migration and testing period within this window. A maintenance notification will be provided to all accesses to rol.redhat.com content including Basic and Standard Subscribers and individual Online Training course and individual Video Classroom course users. This message will be removed once the system returns to normal operations. | Completed |
We are performing the most significant impact event on a Saturday as that is the day that the platform is the least used. That, and of course, we love working on Saturdays!
Thank you in advance,
STM
Scott McBrien
Principle Product Manager, Red Hat Online Training
Red Hat Certified Architect, Level VI (100-000-264)
