How to open a proactive case for patching or upgrading production Red Hat Satellite and Capsule

Updated -

Here’s how you can submit a proactive support ticket:

Note: In order for our support team to properly prepare for a proactive support ticket we require some time to review the case and staff appropriately to make sure we have someone available to assist.

  • For support during normal business hours: Proactive support cases that need cov...

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