AutoAssist Rule: KSOS - Request for sosreport for selected support cases

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Frequently Asked Questions

  • How can I avoid recieving the auto-comment in future support cases? I attached a sosreport as part of creating the case or shortly thereafter, why am I getting this auto-comment?

    • The short answer is to include the word "sosreport" within the case description when creating the case -- as in "will ...

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