AutoAssist Rule: KSOS - Request for sos report for selected support cases
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Frequently Asked Questions
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How can I avoid receiving the auto-comment in future support cases? I attached an sos report as part of creating the case or shortly thereafter, why am I getting this auto-comment?
- The short answer is to include the (key) word "sosreport" within the case description when creating the case -- as in "w...
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