My box panicked, and I have captured the kernel panic/oops messages. How can I quickly find out where the failure has occurred based on the EIP address?

Log in to Your Red Hat Account

Your Red Hat account gives you access to your profile, preferences, and services, depending on your status.

If you are a new customer, register now for access to product evaluations and purchasing capabilities.

Need access to an account?

If your company has an existing Red Hat account, your organization administrator can grant you access.

Red Hat Account Number:

For your security, if you’re on a public computer and have finished using your Red Hat services, please be sure to log out.

To quickly find out where the failure has occurred, use the Red Hat Crash utility. This is provided by installing the kernel-debuginfo

package and generating the kernel crash dump file, vmcore, using a kernel crash dump facility (Netdump/Diskdump/Kdump).

The kernel panic/oops messages typically look like:

Unable to handle kernel NULL pointer dereference at virtual ...

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.

Here are the common uses of Markdown.

Code blocks

~~~
Code surrounded in tildes is easier to read
~~~

Links/URLs

[Red Hat Customer Portal](https://access.redhat.com)