Inktank Ceph Enterprise Support Policies

Updated -

Providing the tools you need to confidently run production Ceph clusters at scale, Inktank Ceph Enterprise significantly improves the economics and management of storage.

Support Matrix

Supported Configurations

Every Inktank Ceph Enterprise release is tested and supported on a variety of market-leading operating systems. Red Hat provides production support for Red Hat’s Inktank Ceph Enterprise running on certain supported configurations (a “Supported Configuration”) according to your subscription agreement as long as your support issue is within the context of using Red Hat’s Inktank Ceph Enterprise.

Red Hat expects that customers will remain on a Supported Configuration to receive support. In the event that an operating system or OpenStack version is no longer supported by its vendor, Red Hat may be limited in its ability to provide support and may require you to reproduce the issue in a supported environment for continued assistance.

Confirmed Clients

The Confirmed Clients listed below do not receive interoperability support from Red Hat, but Red Hat has verified that they run successfully with current supported versions of Red Hat’s Inktank Ceph Enterprise.

Host Support

This matrix is for Inktank Ceph Enterprise packages published by Red Hat and includes support for running the Ceph Object Gateway (RGW) with Apache.

Supported Configurations with End-to-End Support from Red Hat1 Supported Configurations
RHEL 6.4
RHEL 6.5
Ubuntu 12.04
Ubuntu 14.04
CentOS 6.4
CentOS 6.5

Client Support

This matrix lists support status for Red Hat and third-party products that connect to Ceph as a client.

Supported Configurations with End-to-End Supportfrom Red Hat1 Supported Configurations Confirmed Clients
Userspace RBD (librbd)
Ubuntu OpenStack 12.04
Ubuntu OpenStack 14.04
Mirantis OpenStack 5.0
SuSE Cloud 3.0
Kernel RBD (krbd)
RHEL 7.02
Ubuntu 12.043
Ubuntu 14.04
Ceph Object Gateway (rgw)
Clients adhering to the published API specifications

1 Subscription to Inktank Ceph Enterprise and relevant Red Hat product required.
2 Loadable kernel module supplied via subscription to Inktank Ceph Enterprise and not part of RHEL 7.0.
3 Kernel versions 3.10 and above are required.

Support Life Cycle

This table contains the support availability dates for each Inktank Ceph Enterprise version.

Support Start Date Support End Date
Inktank Ceph Enterprise 1.0
October 30, 2013
May 1, 2015
Inktank Ceph Enterprise 1.1
February 4, 2014
May 1, 2015
Inktank Ceph Enterprise 1.2
July 16, 2014
January 31, 2016


Throughout the support lifecycle, qualified security issues of Critical or Important impact, as well as select mission-critical bugs, will be addressed by updated packages. For more information on how the impact of security issues is assessed, please read Issue Severity Classification on

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