Database upgrade and outage scheduled for July 7, 2018
Date of outage: Saturday July 7, 2018
Outage start: 9:00am EDT (UTC -0400)
Outage end: 11:00am EDT (UTC -0400)
Duration of outage window: Approximately 2 hours
Customers impacted: Customers using redhat.com sites
Sites affected: access.redhat.com/management, subscription.rhsm.redhat.com, access.redhat.com/downloads, Activation, Evaluations, www.redhat.com/store, connect.redhat.com, User Management
During the planned outage window, users will experience a service interruption and the following actions will be impacted:
Customer Portal
Red Hat Subscription Management (RHSM)
-Customers may not be able to register systems
-Customers may not be able to activate subscriptions
-Customers may not be able to download software from the Customer Portal
-Customers may not be able to create and download satellite certificates and manifests
Evaluations
-Customers may not be able to obtain evaluations from the Customer Portal
User Management
-Customers may not be able to manage users from the Customer Portal
Web Store
-Customers may not be able to purchase subscriptions
Red Hat Connect
-Customers may not be able to utilize Red Hat Connect
All other Customer Portal functions and offerings are not affected by this outage.
If you have questions about this outage, please contact Customer Service. For technical assistance, please contact Red Hat Technical Support. For more information on outages, view our Outage Policy.