Is the RDO distribution of OpenStack supported by Red Hat?
Environment
- Community RDO distribution of Openstack (any version)
Issue
- Is RDO distribution of OpenStack supported by Red Hat Global Support Services?
Resolution
- Red Hat does NOT provide commercial support for the community supported RDO distribution of OpenStack.
- Red Hat DOES provide the Red Hat Enterprise Linux OpenStack Platform which includes commercial, enterprise support and a partner certification program.
What is RDO?
As described in the official Red Hat Advances Its OpenStack Enterprise and Community Technologies and Roadmap announcement:
"RDO is a freely available, community-supported distribution of OpenStack that runs on Red Hat Enterprise Linux, Fedora and their derivatives. It offers a pure upstream OpenStack experience with the latest stable release from OpenStack.org, packaged, integrated and easy to deploy on Red Hat platforms. The community at openstack.redhat.com offers the opportunity to interact with other users of OpenStack on Red Hat platforms, to share knowledge and build capacity.
RDO brings the core OpenStack components – Nova, Glance, Keystone, Cinder, Quantum, Swift and Horizon – as well as incubating projects Heat, for cloud application orchestration, and Ceilometer, for resource monitoring and metering. Installation is made easy with the Red Hat-developed installation tool, PackStack."
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