[RHV] Cannot find some Active Directory users by their usernames

Solution Verified - Updated -

Issue

  • When searching for users in the Administration portal we are unable to find them by their username ('sAMAccountName' attribute)
  • When searching for users to add in RHV UI some users are not found. LDAP search from command line on same environment can find them and they are in the correct group but RHV UI can not find/add them. How do we ensure users can be found by RHV UI?

Environment

  • Red Hat Enterprise Virtualization 3.6
  • Red Hat Virtualization 4

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