Why are Subscriptions not being created for new custom Products in Satellite 6?

Solution Verified - Updated -

Issue

  • When I create a new Product Satellite does not create the corresponding Subscription for it:
# hammer product create --name "Custom Product 1" 
Product created
# hammer subscription list
---|----------------------------------|------------------------------------------|----------|---------|--------------|-----------|----------|------------------------------|-----------|---------
ID | UUID                             | NAME                                     | CONTRACT | ACCOUNT | SUPPORT      | QUANTITY  | CONSUMED | END DATE                     | QUANTITY  | ATTACHED
---|----------------------------------|------------------------------------------|----------|---------|--------------|-----------|----------|------------------------------|-----------|---------
6  | 1234567890abcdef1234567890abcdef | Employee SKU                             | 12345678 | 123456  | Self-Support | 5         | 4        | 2022-01-01T04:59:59.000+0000 | 5         | 4       
8  | 1234567890abcdef1234567890abcdef | Red Hat Satellite Employee Subscription  | 12345678 | 123456  | Self-Support | 3         | 2        | 2022-01-01T04:59:59.000+0000 | 3         | 2       
12 | 1234567890abcdef1234567890abcdef | RHEV Employee Subscription               | 12345678 | 123456  | Self-Support | 4         | 1        | 2022-01-01T04:59:59.000+0000 | 4         | 1       
18 | 1234567890abcdef1234567890abcdef | OpenShift Employee Subscription          | 12345678 | 123456  | Self-Support | 5         | 1        | 2022-01-01T04:59:59.000+0000 | 5         | 1       
20 | 1234567890abcdef1234567890abcdef | Red Hat JBoss Enterprise Application Pla | 12345678 | 123456  | Self-Support | 5         | 1        | 2017-01-03T04:59:59.000+0000 | 5         | 1       
---|----------------------------------|------------------------------------------|----------|---------|--------------|-----------|----------|------------------------------|-----------|---------
  • If I go to "Monitor" --> "Tasks", the result of the corresponding Actions::Katello::Product::Create task is success.

  • Why isn't a Subscription being created for the new Product?

Environment

  • Red Hat Satellite 6.
  • Custom Products.

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