OpenStack undercloud install fails with "ERROR: openstack The service catalog is empty."

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux OpenStack Platform (RHEL-OSP) 7
  • Installer: OSP director

Issue

  • When I run openstack undercloud install, the installer stops with this message:
        ERROR: openstack The service catalog is empty.
  • Additional errors are displayed on the command line:
        [2015-08-12 12:26:09,083] (os-refresh-config) [ERROR] Aborting...
        Traceback (most recent call last):
          File "<string>", line 1, in <module>
          File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 526, in install
            _run_orc(instack_env)
          File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 461, in _run_orc
            _run_live_command(args, instack_env, 'os-refresh-config')
          File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 297, in _run_live_command
            raise RuntimeError('%s failed. See log for details.', name)
        RuntimeError: ('%s failed. See log for details.', 'os-refresh-config')
        ERROR: openstack Command 'instack-install-undercloud' returned non-zero exit status 1

Resolution

As workaround

$ sudo chattr +i /etc/resolv.conf
$ openstack undercloud install

Root Cause

  • on Some ealier packages the selinux-policy-devel was not configured properly

Diagnostic Steps

  • Look at the error log:
Warning: /Stage[main]/Heat::Api/Service[heat-api]: Skipping because of failed dependencies
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Package[python-mysqldb] has failures: true
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Package[heat-api] has failures: true
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Package[heat-api-cfn] has failures: true
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Package[heat-api-cloudwatch] has failures: true
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Package[heat-engine] has failures: true
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Mysql_database[heat] has failures: true
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Package[mysql-server] has failures: true
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Package[mysql_client] has failures: true
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Mysql_user[heat@%] has failures: true
Notice: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Dependency Mysql_user[heat@x.x.x.x] has failures: true
Warning: /Stage[main]/Heat::Api_cloudwatch/Service[heat-api-cloudwatch]: Skipping because of failed dependencies
Error: Could not find a suitable provider for mysql_database
Error: Could not find a suitable provider for rabbitmq_plugin
Error: Could not find a suitable provider for mysql_user
Notice: Finished catalog run in 29.05 seconds
+ rc=6
+ set -e
+ echo 'puppet apply exited with exit code 6'
puppet apply exited with exit code 6
+ '[' 6 '!=' 2 -a 6 '!=' 0 ']'
+ exit 6
[2015-10-26 10:03:34,518] (os-refresh-config) [ERROR] during configure phase. [Command '['dib-run-parts', '/usr/libexec/os-refresh-config/configure.d']' returned non-zero exit status 6]

[2015-10-26 10:03:34,518] (os-refresh-config) [ERROR] Aborting...
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 526, in install
    _run_orc(instack_env)
  File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 461, in _run_orc
    _run_live_command(args, instack_env, 'os-refresh-config')
  File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 297, in _run_live_command
    raise RuntimeError('%s failed. See log for details.', name)
RuntimeError: ('%s failed. See log for details.', 'os-refresh-config')
ERROR: openstack Command 'instack-install-undercloud' returned non-zero exit status 1

hexdump -C /etc/resolv.conf #paste the output on the case

lets empty the file

/etc/resolv.conf

lets allow the network scripts to populate the resolve.conf

ifdown eth0; ifup eth0

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