Can I use a third-party OpenStack module with Red Hat Enterprise Linux OpenStack Platform or Red Hat OpenStack Services on OpenShift (RHOSO)?

Updated -

Customers may at times wish to use non-Red Hat OpenStack components as part of their RHEL-OSP deployment. The most common use-case is when there is an upstream component that Red Hat does not provide as part of their distribution. Given the fast-moving nature of upstream a customer may want to test an incubated component alongside Red Hat Enterprise Linux Openstack Platform or Red Hat OpenStack Services on OpenShift (RHOSO).

**Please note that it is unsupported to replace a Red Hat-shipped Openstack component such as Nova, Cinder, or Keystone with a non-Red Hat component. If Red Hat provides a component then that is the supported package a customer should use.

  • If a customer reports an issue with a Red Hat-shipped OpenStack component then Red Hat will provide full support.
  • If a customer reports an issue with a non-Red Hat-shipped OpenStack component, Red Hat will not be responsible for support. However, if the component has been certified by Red Hat, Red Hat will collaborate the third party per this article.
  • If a customer reports an issue and a combination of Red Hat-shipped and non-Red Hat-shipped component, Red Hat may request that the non-Red Hat shipped module be removed to further diagnose the issue.

Comments