Getting Started with Red Hat Insights
How to start using Red Hat Insights
Abstract
Chapter 1. About Red Hat Insights
Red Hat Insights is a Software-as-a-Service (SaaS) application included with almost every subscription to Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform.
Powered by predictive analytics, Red Hat Insights gets smarter with every additional piece of intelligence and data. It can automatically discover relevant insights, recommend tailored, proactive, next actions, and even automate tasks. Using Red Hat Insights, customers can benefit from the experience and technical knowledge of Red Hat Certified Engineers, making it easier to identify, prioritize and resolve issues before business operations are affected.
As a SaaS offering, located at Red Hat Hybrid Cloud Console, Red Hat Insights is regularly updated. Regular updates expand the Insights knowledge archive in real time to reflect new IT challenges that can impact the stability of mission-critical systems.
Chapter 2. How data and application security are handled in Red Hat Insights
For information about how Red Hat Insights handles data and application security, see:
Chapter 3. Installing Red Hat Insights for Red Hat Enterprise Linux (RHEL)
This document provides starting points and resources for registering systems to Red Hat Insights for Red Hat Enterprise Linux.
Installation of Red Hat Insights typically involves installing the Insights client, then registering systems for use with Insights. You can use different methods to register and install Insights. A registration assistant is also available to guide you through the process of registering and installing Insights. You can also use the Remote Host Configuration (RHC) tool. The installation method you use can depend on conditions such as,
- Whether you are connecting to Red Hat for the first time
- Whether you use a certain version of RHEL
- Whether you want to do an automated installation or manual install
- Other factors
3.1. Installing Red Hat Insights using the Registration Assistant as an interactive guide
You can use the Registration Assistant as a starting point to help you start using Red Hat Insights. The Registration Assistant provides an interactive guide to help you register and install Insights.
To start the Registration Assistant, click or go to:
3.2. Installing Red Hat Insights using the Client Configuration Guide
You can also get started with Insights by following steps in the product documentation for configuring the Insights client.
To install Red Hat Insights, use the:
3.3. Installing Red Hat Insights on Red Hat Enterprise Linux Satellite-managed hosts
To install Insights on Red Hat Enterprise Linux hosts managed by Red Hat Satellite, see:
3.4. Installing Red Hat Insights on existing RHEL systems managed by Red Hat Subscription Management (RHSM), Red Hat Satellite, or Cloud Access
To install Insights on existing RHEL systems managed by Red Hat Subscription Management, Satellite or Cloud access, see:
3.5. Installing Red Hat Insights on existing RHEL systems purchased from a marketplace and managed by Red Hat
To install Insights on existing RHEL systems purchased from a marketplace and managed by Red Hat, see:
3.6. Installing Red Hat Insights on existing RHEL systems purchased from a marketplace, not directly managed by Red Hat
To install Insights on existing RHEL systems purchased from a marketplace, not directly managed by Red Hat, see:
Additional Resources
Chapter 4. Installing Red Hat Insights for Red Hat OpenShift Container Platform
This chapter provides starting points and resources for registering and installing Red Hat Insights for Red Hat OpenShift Container Platform.
You can install, operate, and upgrade your Red Hat OpenShift v4.x clusters from the Red Hat Hybrid Cloud Console.
To get started with Red Hat Insights for Red Hat OpenShift Container Platform, you need to confirm that remote health monitoring is still enabled (the default setting) and that cost management is configured. For more information, see:
Chapter 5. Installing Red Hat Insights for the Ansible Automation Platform
This chapter provides starting points and resources for registering and installing Red Hat Insights for Red Hat Enterprise Linux systems that use the Red Hat Ansible Automation Platform.
To install Red Hat Insights on RHEL systems that use the Red Hat Ansible automation, see:
Chapter 6. User Access settings in the Red Hat Hybrid Cloud Console
User Access is the Red Hat implementation of role-based access control (RBAC). Your Organization Administrator uses User Access to configure what users can see and do on the Red Hat Hybrid Cloud Console (the console):
- Control user access by organizing roles instead of assigning permissions individually to users.
- Create groups that include roles and their corresponding permissions.
- Assign users to these groups, allowing them to inherit the permissions associated with their group’s roles.
6.1. Predefined User Access groups and roles
To make groups and roles easier to manage, Red Hat provides two predefined groups and a set of predefined roles.
6.1.1. Predefined groups
The Default access group contains all users in your organization. Many predefined roles are assigned to this group. It is automatically updated by Red Hat.
If the Organization Administrator makes changes to the Default access group its name changes to Custom default access group and it is no longer updated by Red Hat.
The Default admin access group contains only users who have Organization Administrator permissions. This group is automatically maintained and users and roles in this group cannot be changed.
On the Hybrid Cloud Console navigate to Red Hat Hybrid Cloud Console > the Settings icon (⚙) > Identity & Access Management > User Access > Groups to see the current groups in your account. This view is limited to the Organization Administrator.
6.1.2. Predefined roles assigned to groups
The Default access group contains many of the predefined roles. Because all users in your organization are members of the Default access group, they inherit all permissions assigned to that group.
The Default admin access group includes many (but not all) predefined roles that provide update and delete permissions. The roles in this group usually include administrator in their name.
On the Hybrid Cloud Console navigate to Red Hat Hybrid Cloud Console > the Settings icon (⚙) > Identity & Access Management > User Access > Roles to see the current roles in your account. You can see how many groups each role is assigned to. This view is limited to the Organization Administrator.
6.2. Access permissions
The Prerequisites for each procedure list which predefined role provides the permissions you must have. As a user, you can navigate to Red Hat Hybrid Cloud Console > the Settings icon (⚙) > My User Access to view the roles and application permissions currently inherited by you.
If you try to access Insights for Red Hat Enterprise Linux features and see a message that you do not have permission to perform this action, you must obtain additional permissions. The Organization Administrator or the User Access administrator for your organization configures those permissions.
Use the Red Hat Hybrid Cloud Console Virtual Assistant to ask "Contact my Organization Administrator". The assistant sends an email to the Organization Administrator on your behalf.
Additional resources
For more information about user access and permissions, see User Access Configuration Guide for Role-based Access Control (RBAC).
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