Translated message

A translation of this page exists in English.

由于无法获取本地签发者证书,内部 Ansible Services Catalog 无法与 Ansible Automation Controller 同步

Solution In Progress - Updated -

Issue

  • 当将 Automation Controller 的自签名证书改为由外部CA 签名的证书后,服务目录(Services Catalog)无法与控制器(Controller)同步,在Web UI 中的 Platforms > Automation Controller > Summary > Availability 部分包括以下错误信息:

    Error: HTTPSConnectionPool(host='ansibletower.example.local', port=443): Max retries exceeded with url: /api/v2/ping/ (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))
    
  • 在 Web UI 的 Platforms 视图中,Automation Controller 的状态为 Unavailable ,如下图所示:



状态为 Unavailable 的 Automation Controller


Automation Controller 的状态为 Unavailable

Environment

  • Red Hat Ansible Automation Platform (AAP)
    • 2.1
    • 2.2
  • Ansible Automation Platform Controller
    • 4.2.0
  • Ansible Automation Services Catalog
    • 4.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content