Red Hat Directory Server Errata Support Policy
Overview
Red Hat has established fixed life cycles for Red Hat Directory Server that allow customers and partners to plan their resources and implementations.
To enable customers' maintenance cycles, Red Hat Directory Server receives support via errata service packs. These service packs will contain security, bug fix, and limited enhancement errata that have qualified on the appropriate Red Hat Directory Server release and architecture. Only security errata will be released independent of the service packs.
Details
For a period of five years from initial release (general availability), Red Hat will provide errata maintenance for Red Hat Directory Server. To allow the rapid adoption of new enterprise hardware and software while retaining the high standard of stability inherit in Red Hat's enterprise products, the five-year period is divided into two phases of maintenance.
Timeline
This table summarizes the two support phases after general availability (GA) of a major release.
Support phase |
Years after GA |
Support provided |
---|---|---|
Full support |
0–3 years |
Full support: see Scope of Coverage |
Maintenance Support |
3–5 years |
Maintenance only: security errata and mission-critical bug fixes |
Full Support
Start date: General availability
End date: Three years from general availability date
Description:
During the full support phase, support will be provided according
to the published Scope of Coverage for Red Hat Directory Server. Additional hardware support will be provided at the discretion of Red Hat via service packs. Additionally, all available and qualified errata will be applied to the products via service packs (or as required for security-level errata).
Maintenance Support
Start date: Three years from general availability (end of full support)
End date: Two years from end of full support (five years from general availability)
Description:
During the maintenance phase, only security errata and select mission-critical bug fixes will be released for Red Hat Directory Server.
Red Hat Directory Server 11
General availability: November 6, 2019
Full support (including hardware updates): November 6, 2019 – Nov 6, 2021
Maintenance support: November 7, 2021 – Nov 6, 2023
Red Hat Directory Server 10
General availability: June 11, 2015
Full support (including hardware updates): June 11, 2015 – Jun 9, 2018
Maintenance support: June 10, 2018 – Nov 30, 2020
Red Hat Directory Server 9
General availability: Dec 8, 2011
Full support (including hardware updates): Dec 8, 2011 – Jun 9, 2015
Maintenance support: Jun 10, 2015 – Jun 10, 2017
Red Hat Directory Server 8.2
General availability: Aug 3, 2010
Full support (including hardware updates): Aug 3, 2010 – Aug 3, 2013
Maintenance support: Aug 4, 2013 – Aug 3, 2015