Red Hat Directory Server Errata Support Policy

Overview

Red Hat has established fixed life cycles for Red Hat Directory Server that allow customers and partners to plan their resources and implementations.

To enable customers' maintenance cycles, Red Hat Directory Server receives support via errata service packs. These service packs will contain security, bug fix, and limited enhancement errata that have qualified on the appropriate Red Hat Directory Server release and architecture. Only security errata will be released independent of the service packs.

Details

For a period of five years from initial release (general availability), Red Hat will provide errata maintenance for Red Hat Directory Server. To allow the rapid adoption of new enterprise hardware and software while retaining the high standard of stability inherit in Red Hat's enterprise products, the five-year period is divided into two phases of maintenance.

During the Full Support Phase, Red Hat defined Critical and Important Security errata advisories (RHSAs) and Urgent and Selected (at Red Hat discretion) High Priority Bug Fix errata advisories (RHBAs) may be released as they become available. Other errata advisories may be delivered as appropriate.

If available, new or improved hardware enablement and select enhanced software functionality may be provided at the discretion of Red Hat, generally in minor releases. Hardware enablement that does not require substantial software changes may be provided independent from minor releases at Red Hat's discretion.

Minor releases will also include available and qualified errata advisories (RHSAs, RHBAs, and RHEAs). Minor releases are cumulative and include the contents of previously released updates. The focus for minor releases during this phase lies on resolving defects of medium or higher priority.

Updated installation images will be provided for minor releases during the Full Support Phase.

Timeline

This table summarizes the two support phases after general availability (GA) of a major release.

Full Support

Start date: General availability
End date: Three years from general availability date
Description: During the full support phase, support will be provided according to the published Scope of Coverage for Red Hat Directory Server. Additional hardware support will be provided at the discretion of Red Hat via service packs. Additionally, all available and qualified errata will be applied to the products via service packs (or as required for security-level errata).

Maintenance Support

Start date: Three years from general availability (end of full support)
End date: Two years from end of full support (five years from general availability)
Description: During the maintenance phase, only security errata and select mission-critical bug fixes will be released for Red Hat Directory Server.

Red Hat Directory Server 11

General availability: November 6, 2019
Full support (including hardware updates): November 6, 2019 – Nov 6, 2022
Maintenance support: November 7, 2022 – Nov 6, 2024

Red Hat Directory Server 10

General availability: June 11, 2015
Full support (including hardware updates): June 11, 2015 – Jun 9, 2018
Maintenance support: June 10, 2018 – Nov 30, 2020

Red Hat Directory Server 9

General availability: Dec 8, 2011
Full support (including hardware updates): Dec 8, 2011 – Jun 9, 2015
Maintenance support: Jun 10, 2015 – Jun 10, 2017

Red Hat Directory Server 8.2

General availability: Aug 3, 2010
Full support (including hardware updates): Aug 3, 2010 – Aug 3, 2013
Maintenance support: Aug 4, 2013 – Aug 3, 2015