Red Hat Directory Server Errata Support Policy

Overview

Red Hat has established fixed life cycles for Red Hat Directory Server that allow customers and partners to plan their resources and implementations.

To enable customers' maintenance cycles, Red Hat Directory Server receives support via errata service packs. These service packs will contain security, bug fix, and limited enhancement errata that have qualified on the appropriate Red Hat Directory Server release and architecture. Only security errata will be released independent of the service packs.

Details

For a period of five years from initial release (general availability), Red Hat will provide errata maintenance for Red Hat Directory Server. To allow the rapid adoption of new enterprise hardware and software while retaining the high standard of stability inherit in Red Hat's enterprise products, the five-year period is divided into two phases of maintenance.

Timeline

This table summarizes the two support phases after general availability (GA) of a major release.

Support phase

Years after GA

Support provided

Phase 1

0–3 years

Full support: see Scope of Coverage

Phase 2

3–5 years

Maintenance only: security errata and mission-critical bug fixes

Phase 1: Full support

Start date: General availability
End date: Three years from general availability date
Description: During the full support phase, support will be provided according to the published Scope of Coverage for Red Hat Directory Server. Additional hardware support will be provided at the discretion of Red Hat via service packs. Additionally, all available and qualified errata will be applied to the products via service packs (or as required for security-level errata).

Phase 2: Maintenance

Start date: Three years from general availability (end of full support)
End date: Two years from end of full support (five years from general availability)
Description: During the maintenance phase, only security errata and select mission-critical bug fixes will be released for Red Hat Directory Server.

Red Hat Directory Server 10

General availability: June 11, 2015
Full support (including hardware updates): : June 11, 2015 – Jun 1, 2018
Maintenance support:
June 11, 2018 – Jun 2, 2020

Red Hat Directory Server 9

General availability: Dec 8, 2011
Full support (including hardware updates): Dec 8, 2011 – Jun 10, 2015
Maintenance support:
Jun 10, 2015 – Jun 10, 2017

Red Hat Directory Server 8.2

General availability: Aug 3, 2010
Full support (including hardware updates): Aug 3, 2010 – Aug 3, 2013
Maintenance support:
Aug 4, 2013 – Aug 3, 2015