segmentation fault when resetting user password in RHEL 6

Solution Verified - Updated -

Issue

A user was prompted to reset their password and after completing without an error, they tried to login back into the server and only the old password would work, not their newly applied password.

Within the /var/log/messages log, I see the following errors.

May 21 09:17:57 hostname kernel: passwd[28919]:segfault at 0
ip 000000307e47deca sp 00007fffd97a7178 error 4 in libc-2.12.so[307e400000+197000]

Environment

  • Red Hat Enterprise Linux (RHEL) 6
  • pam-1.1.1-17.el6_5.x86_64

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