Not able to access desktop/server/station console for Red Hat Online Learning course

Solution Verified - Updated -

Issue

  • Can not view online training material, the running console screen appears to be blank.
  • Not able to start the desktop and server console from the browser after login to ROL.
  • Unable to access the training VM (Virtual Machine) workstation for the ROL(ROLE) class.
  • Virtual machine on ROL environment have blank consoles.
  • Trouble connecting to station in ROLE training course.
  • Getting below error messages while starting the machines or machine stuck with below messages,
starting:pending:wait_running
rfb_state_change    failed --> disconnected (undefined)
rfb_state_change    connect --> failed (Server disconnected (code: 1006))
rfb_state_change    failed --> connect (undefined)
  • Desktop and Server VMs attempt to boot but seem to hang on network.
  • Lab Environment: "white box/screen" under system buttons.

Environment

  • Red Hat Enterprise Linux 5/6/7
  • Windows OS
  • Firefox
  • Chrome
  • Red Hat Online Learning 1.0

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In