Cannot sync Satellite with RHN

Solution Verified - Updated -

Issue

  • This the error we get when try to sync our satellite server
15:48:27 Red Hat Network Satellite - live synchronization
15:48:27    url: https://satellite.rhn.redhat.com
15:48:27    debug/output level: 1
15:48:27    db:  rhnsat/<password>@rhnsat
15:48:27
15:48:27 Retrieving / parsing channel-families data
+++ sending log as an email +++

SYNC ERROR:

(Check logs/email for potentially more detail)

ERROR: server.dump.channel_families('<the systemid>',): Timeout Exception

Environment

Red Hat Network Satellite 5.x

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