Upgrading RHEV 3.2 to 3.3 fails with error Package rollback information is unavailable

Solution In Progress - Updated -


  • Attempting to upgrade from RHEV 3.2 to 3.3 fails with output similar to the following:

root@psisrhm001 ~]# engine-setup [ INFO ] Stage: Initializing Welcome to the RHEV 3.3.0 upgrade. Please read the following knowledge article for known issues and updated instructions before proceeding with the upgrade. RHEV 3.3.0 Upgrade Guide: Tips, Considerations and Roll-back Issues https://access.redhat.com/site/articles/408623 Would you like to continue with the upgrade? (Yes, No) [Yes]: Yes [ INFO ] Stage: Environment setup Configuration files: ['/etc/ovirt-engine-setup.conf.d/10-packaging.conf'] Log file: /var/log/ovirt-engine/setup/ovirt-engine-setup-20140211182823.log Version: otopi-1.1.2 (otopi-1.1.2-1.el6ev) [ INFO ] Stage: Environment packages setup [ INFO ] Stage: Programs detection [ INFO ] Stage: Environment setup [ INFO ] Stage: Environment customization --== PACKAGES ==-- [ INFO ] Checking for product updates... Setup has found updates for some packages, do you wish to update them now? (Yes, No) [Yes]: Yes [ INFO ] Checking for an update for Setup... Setup will not be able to rollback new packages in case of a failure, because installed ones were not found in enabled repositories. Do you want to abort Setup? (Yes, No) [Yes]: Yes [ ERROR ] Failed to execute stage 'Environment customization': Package rollback information is unavailable [ INFO ] Stage: Clean up Log file is located at /var/log/ovirt-engine/setup/ovirt-engine-setup-20140211182823.log [ INFO ] Stage: Pre-termination [ INFO ] Stage: Termination [ ERROR ] Execution of upgrade failed


  • Red Hat Enterprise Virtualization 3.2
  • Red Hat Enterprise Virtualization 3.3

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