Getting Error: 404 while accessing the E4S repositories on Red Hat Enterprise Linux 9.4 system.

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux
    • 9.0
    • 9.2
    • 9.4
    • 9.6
    • 9.8
  • Red Hat Subscription Manager

Issue

  • Unable to access Update Services for SAP Solutions (E4S) repositories on Red Hat Enterprise Linux 9.4 system after in-place upgrade.
  • Getting Status code: 404 while accessing the Update Services for SAP Solutions (E4S) repositories on Red Hat Enterprise Linux 9.4 system.

Resolution

  • For Red Hat Enterprise Linux for SAP Solutions on RHEL 9, Update Services for SAP Solutions (E4S) is currently available for the following releases:

    • 9.0 (ends May 31, 2026)
    • 9.2 (ends May 31, 2027)
    • 9.4 (ends April 30, 2028)
    • 9.6 (ends May 31, 2029)

    In Red Hat Enterprise Linux 9, Update Services for SAP Solutions is also planned for RHEL 9.8. For more information on this, refer Update Services for SAP Solutions.

  • To access the Update Services for SAP Solutions (E4S) repositories, lock the version on the RHEL system to the required release that is supported for Update Services for SAP Solutions (E4S).

  • On Red Hat Enterprise Linux 9.4, the RHEL OS version can be locked using the following command.

    $ subscription-manager release --set=9.4

  • Verify the version of RHEL OS locked.

    $ subscription-manager release --show
  9.4

Root Cause

  • RHEL OS version was not locked on the Red Hat Enterprise Linux system 9.4 system that is needed to access the Update Services for SAP Solutions (E4S) repositories.

Diagnostic Steps

  • Enable the Update Services for SAP Solutions (E4S) repositories on the Red Hat Enterprise Linux 9.4 system and check access to these repositories

    $ subscription-manager repos \
        --disable="*" \
        --enable="rhel-9-for-x86_64-baseos-e4s-rpms" \
        --enable="rhel-9-for-x86_64-appstream-e4s-rpms" \
        --enable="rhel-9-for-x86_64-sap-solutions-e4s-rpms" \
        --enable="rhel-9-for-x86_64-sap-netweaver-e4s-rpms"

$ yum repolist -v

Loaded plugins: builddep, changelog, config-manager, copr, debug, debuginfo-install, download, generate_completion_cache, groups-manager, kpatch, needs-restarting, notify-packagekit, playground, product-id, repoclosure, repodiff, repograph, repomanage, reposync, subscription-manager, system-upgrade, uploadprofile

Updating Subscription Management repositories.
YUM version: 4.14.0
cachedir: /var/cache/dnf
Extra Packages for Enterprise Linux 8 - x86_64                                                                                              18 MB/s |  14 MB     00:00
Red Hat Enterprise Linux 9 for x86_64 - SAP NetWeaver - Update Services for SAP Solutions (RPMs)                                           0.0  B/s |   0  B     00:00
Errors during downloading metadata for repository 'rhel-9-for-x86_64-sap-netweaver-e4s-rpms':
  - Status code: 404 for https://cdn.redhat.com/content/e4s/rhel9/9/x86_64/sap/os/repodata/repomd.xml (IP: x.x.x.x)
Error: Failed to download metadata for repo 'rhel-9-for-x86_64-sap-netweaver-e4s-rpms': Cannot download repomd.xml: Cannot download repodata/repomd.xml: All mirrors were tried

  • Check if the RHEL OS version is locked to the required release available with Update Services for SAP Solutions (E4S) repositories.

    $ subscription-manager release --list
$ subscription-manager release --show

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