"openstack undercloud install" command fails due to timeout on "Wait for puppet host configuration to finish" task

Solution Unverified - Updated -

Issue

  • openstack undercloud install fails with the following error

    $ openstack undercloud install 
    
    2023-01-01 12:31:43.232 680801 WARNING tripleoclient.v1.tripleo_deploy.Deploy [  admin] 2023-01-01 12:31:43.232207 | aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaaaaaa |       TASK | Run puppet host configuration for step 1
    2023-01-01 12:31:43.691 680801 WARNING tripleoclient.v1.tripleo_deploy.Deploy [  admin] 2023-01-01 12:31:43.691685 | aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaaaaaa |    CHANGED | Run puppet host configuration for step 1 | undercloud
    2023-01-01 12:31:43.692 680801 WARNING tripleoclient.v1.tripleo_deploy.Deploy [  admin] 2023-01-01 12:31:43.692314 | aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaaaaaa |     TIMING | Run puppet host configuration for step 1 | undercloud | 0:07:23.768573 | 0.46s
    2023-01-01 12:31:43.753 680801 WARNING tripleoclient.v1.tripleo_deploy.Deploy [  admin] 2023-01-01 12:31:43.753752 | aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaaaaaa |       TASK | Wait for puppet host configuration to finish
        :
    2023-01-01 13:37:00.513 680801 WARNING tripleoclient.v1.tripleo_deploy.Deploy [  admin] 2023-01-01 13:37:00.513374 | aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaaaaaa |      FATAL | Wait for puppet host configuration to finish | undercloud | error={"ansible_job_id": "827385791664.719794", "attempts": 1200, "changed": false, "failed_when_result": true, "finished": 0, "started": 1}
    

Environment

  • Red Hat OpenStack Platform 16.2

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content