Ansible automation platform 2.1 upgrade to 2.4 fails with error "[error] Unable to install the required version of ansible-core ('2.14')"

Solution Verified - Updated -

Issue

  • Ansible automation platform 2.1 upgrade to 2.4 fails with the following error.

    Error:
[error] Unable to install the required version of ansible-core ('2.14').
[error] ansible-core '2.14' is not installed on this machine.
You must install ansible-core '2.14' before you can install Automation Platform components.

Environment

  • Red Hat Ansible automation Platform 2.x

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