RHN Proxy stopped working with 'Abuse of Service detected' message

Solution Verified - Updated -

Environment

  • Red Hat Network Proxy 5.4 or later

Issue

  • RHN Proxy stopped working with 'Abuse of Service detected' message
Fault: <Fault -49: 'Error Message:    Abuse of Service detected for server rhnproxy.example.com (1025258720)
Error Class Code: 49
Error Class Info:
     You are getting this error because RHN has detected an abuse of
     service from this system and account. This error is triggered when
     your system makes too many connections to Red Hat Network. This
     error can not be triggered under a normal use of the Red Hat Network
     service as configured by default on Red Hat Linux.

     The Red Hat Network services for this system will remain disabled
     until you will reduce the RHN network traffic from your system to
     acceptable limits.

     Please log into RHN and visit 
     to contact technical support if you think you have received this
     message in error.>

Resolution

  • Make sure that system ID of the proxy obtained from Red Hat Network (RHN) RHN matches with the system ID in the systemid file. If the IDs are different, delete the profile from RHN and re-register the server using rhn_register.
    • On RHN go to Subscriptions-> RHN Classic-> Registered Systems -> <system name> and find RHN System ID.
    • Compare the RHN System ID with content of the systemid file
    grep ID /etc/sysconfig/rhn/systemid
    <value><string>ID-1029541411</string></value>
  • Make sure that the server has assigned Management and Provisioning entitlements on RHN
    • On RHN Go to Subscriptions-> RHN Classic-> Registered Systems -> <system name> -> Edit These Properties.
    • Select Management entitlement and check Provisioning add-on entitlement.
    • Click on 'Update Properties`.
  • Proceed with Proxy registration once again.
  • For additional issues involving Error Class Code: 49 see Error Class Code: 49.

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