The RHOCP Web Console throws error while checking the logs `An error occurred while retrieving the requested logs`

Solution Verified - Updated -

Issue

  • The RHOCP Web console throws the following error while accessing the log section:
An error occurred while retrieving the requested logs.
  • The user can see the logs in the CLI but not in the RHOCP Web Console.

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4

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