Unable to log in to the Business Central after configuring LDAP

Solution In Progress - Updated -

Issue

  • The following is excerpt from the log file at the time when the user test@test.com attempted to log in to the Business Central:

    2023-01-18 13:26:36,069 DEBUG [org.wildfly.security.http.password] (default task-5) Username authentication. Realm: [null], Username: [test@test.com].
    2023-01-18 13:26:36,071 TRACE [org.wildfly.security] (default task-5) Handling NameCallback: authenticationName = test@test.com
    2023-01-18 13:26:36,071 TRACE [org.wildfly.security] (default task-5) Principal assigning: [test@test.com], pre-realm rewritten: [test@test.com], realm name: [test], post-realm rewritten: [test@test.com], realm rewritten: [test@test.com]
    2023-01-18 13:26:36,079 DEBUG [org.wildfly.security] (default task-5) Obtaining lock for identity [test@test.com]...
    2023-01-18 13:26:36,081 DEBUG [org.wildfly.security] (default task-5) Obtained lock for identity [test@test.com].
    2023-01-18 13:26:36,117 DEBUG [org.wildfly.security] (default task-5) Creating [class javax.naming.directory.InitialDirContext] with environment:
    2023-01-18 13:26:36,120 DEBUG [org.wildfly.security] (default task-5)     Property [java.naming.security.credentials] with value [******]
    2023-01-18 13:26:36,120 DEBUG [org.wildfly.security] (default task-5)     Property [java.naming.security.authentication] with value [simple]
    2023-01-18 13:26:36,120 DEBUG [org.wildfly.security] (default task-5)     Property [java.naming.provider.url] with value [ldap://10.10.10.10:3060]
    2023-01-18 13:26:36,120 DEBUG [org.wildfly.security] (default task-5)     Property [com.sun.jndi.ldap.read.timeout] with value [60000]
    2023-01-18 13:26:36,120 DEBUG [org.wildfly.security] (default task-5)     Property [com.sun.jndi.ldap.connect.pool] with value [false]
    2023-01-18 13:26:36,120 DEBUG [org.wildfly.security] (default task-5)     Property [com.sun.jndi.ldap.connect.timeout] with value [5000]
    ...
    2023-01-18 13:26:36,388 DEBUG [org.wildfly.security] (default task-5) Trying to create identity for principal [test@test.com].
    ...
    2023-01-18 13:26:36,423 DEBUG [org.wildfly.security.http.form] (default task-5) User [test@test.com] authentication failed
    2023-01-18 13:26:36,423 TRACE [org.wildfly.security] (default task-5) Handling AuthenticationCompleteCallback: fail
    

Environment

  • Red Hat Process Automation Manager (RHPAM) 7.13.1
  • Red Hat JBoss Enterprise Application Platform (EAP) 7.4.8
  • Enabled LDAP;

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content