Log Collector command fails to collect database dump

Solution Verified - Updated -


  • When running ovirt-log-collector, it fails to collect the database dump and throw error ERROR : Could not collect PostgreSQL information: 'PostgresData' object has no attribute 'sos_version
This command will collect system configuration and diagnostic
information from this system.
The generated archive may contain data considered sensitive and its
content should be reviewed by the originating organization before
being passed to any third party.
No changes will be made to system configuration.
INFO: Gathering oVirt Engine information...
INFO: Gathering PostgreSQL the oVirt Engine database and log files from localhost...
ERROR: Could not collect PostgreSQL information: 'PostgresData' object has no attribute 'sos_version'
INFO: Skipping hypervisor collection...
INFO: Creating compressed archive...
INFO: Log files have been collected and placed in /tmp/sosreport-LogCollector-20220823095900.tar.xz
The sha256 for this file is 704fb7690385e9b9d4c931a05cf3b3bcc7ba63041d7c9e0733916054c5c44059 and its size is 39.1M


Red Hat Virtualization (RHV) 4.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content