Ironic errors with HPE Synergy hardware.

Solution Verified - Updated -

Issue

  • The output of openstack baremetal node show command shows "Error: iLO get_power_status failed".
(undercloud) [stack@undercloud ~]$ openstack baremetal node show b66648d7-458c-4710-8187-e0848a9d9cf3 --fit-width
+------------------------+----------------------------------------------------------------------------------------------------------------------------------+
| Field                  | Value                                                                                                                            |
+------------------------+----------------------------------------------------------------------------------------------------------------------------------+
| allocation_uuid        | None                                                                                                                             |
| automated_clean        | None                                                                                                                             |
| bios_interface         | ilo                                                                                                                              |
| boot_interface         | ilo-pxe                                                                                                                          |
| chassis_uuid           | None                                                                                                                             |
| clean_step             | {}                                                                                                                               |
| conductor              | undercloud                                                                                                                       |
| conductor_group        |                                                                                                                                  |
| console_enabled        | False                                                                                                                            |
| console_interface      | ilo                                                                                                                              |
| created_at             | 2022-03-23T08:03:31+00:00                                                                                                        |
| deploy_interface       | iscsi                                                                                                                            |
| deploy_step            | {}                                                                                                                               |
| description            | None                                                                                                                             |
| driver                 | ilo                                                                                                                              |
| driver_info            | {'deploy_kernel': 'file:///var/lib/ironic/httpboot/agent.kernel', 'rescue_kernel':                                               |
|                        | 'file:///var/lib/ironic/httpboot/agent.kernel', 'deploy_ramdisk': 'file:///var/lib/ironic/httpboot/agent.ramdisk',               |
|                        | 'rescue_ramdisk': 'file:///var/lib/ironic/httpboot/agent.ramdisk', 'ilo_username': 'ospadmin', 'ilo_password': '******',         |
|                        | 'ilo_address': 'X.X.X.X'}                                                                                                        |
| driver_internal_info   | {'is_whole_disk_image': False, 'deploy_steps': None, 'last_power_state_change': '2022-04-01T08:58:48.166779', 'agent_version':   |
|                        | '5.0.5.dev15', 'agent_last_heartbeat': '2022-04-01T08:57:56.762646', 'root_uuid_or_disk_id':                                     |
|                        | 'd34238e8-4842-40b3-9634-0d75169ead87'}                                                                                          |
| extra                  | {'hardware_swift_object': 'extra_hardware-b66648d7-458c-4710-8187-e0848a9d9cf3'}                                                 |
| fault                  | power failure                                                                                                                    |
| inspect_interface      | inspector                                                                                                                        |
| inspection_finished_at | None                                                                                                                             |
| inspection_started_at  | None                                                                                                                             |
| instance_info          | {'image_source': 'ac75525d-35d4-4979-94f5-d7a2a33a4d1a', 'root_gb': '40', 'swap_mb': '0', 'display_name': 'comp17-sgpf7g-priv-   |
|                        | cld', 'vcpus': '1', 'nova_host_id': 'undercloud', 'memory_mb': '4096', 'local_gb': '446', 'configdrive': '******'}               |
| instance_uuid          | c6a32a7d-6266-4c00-b3e9-c00415cefd2e                                                                                             |
| last_error             | During sync_power_state, max retries exceeded for node b66648d7-458c-4710-8187-e0848a9d9cf3, node state None does not match      |
|                        | expected state 'None'. Updating DB state to 'None' Switching node to maintenance mode. Error: iLO get_power_status failed,       |
|                        | error: [iLO X.X.X.X] The Redfish System "1" was not found. Error HTTP GET https://X.X.X.X/redfish/v1/Systems/1                   |
|                        | returned code 401. iLO.0.10.ExtendedInfo: See @Message.ExtendedInfo for more information.                                        |
| maintenance            | True                                                                                                                             |
| maintenance_reason     | During sync_power_state, max retries exceeded for node b66648d7-458c-4710-8187-e0848a9d9cf3, node state None does not match      |
|                        | expected state 'None'. Updating DB state to 'None' Switching node to maintenance mode. Error: iLO get_power_status failed,       |
|                        | error: [iLO X.X.X.X] The Redfish System "1" was not found. Error HTTP GET https://X.X.X.X/redfish/v1/Systems/1                   |
|                        | returned code 401. iLO.0.10.ExtendedInfo: See @Message.ExtendedInfo for more information.                                        |
| management_interface   | ilo                                                                                                                              |
| name                   | comp17-sgpf7g-priv-cld                                                                                                           |
| network_interface      | flat                                                                                                                             |
| owner                  | None                                                                                                                             |
| power_interface        | ilo                                                                                                                              |
| power_state            | None                                                                                                                             |
| properties             | {'capabilities': 'boot_mode:uefi,boot_option:local,node:compute,cpu_vt:true,cpu_aes:true,cpu_hugepages:true,cpu_hugepages_       |
|                        | 1g:true,cpu_txt:true', 'local_gb': '446', 'cpus': '112', 'cpu_arch': 'x86_64', 'memory_mb': '1048576'}                           |
| protected              | False                                                                                                                            |
| protected_reason       | None                                                                                                                             |
| provision_state        | active                                                                                                                           |
| provision_updated_at   | 2022-04-01T08:58:56+00:00                                                                                                        |
| raid_config            | {}                                                                                                                               |
| raid_interface         | no-raid                                                                                                                          |
| rescue_interface       | agent                                                                                                                            |
| reservation            | None                                                                                                                             |
| resource_class         | baremetal                                                                                                                        |
| storage_interface      | noop                                                                                                                             |
| target_power_state     | None                                                                                                                             |
| target_provision_state | None                                                                                                                             |
| target_raid_config     | {}                                                                                                                               |
| traits                 | []                                                                                                                               |
| updated_at             | 2022-04-18T06:17:27+00:00                                                                                                        |
| uuid                   | b66648d7-458c-4710-8187-e0848a9d9cf3                                                                                             |
| vendor_interface       | no-vendor                                                                                                                        |
+------------------------+----------------------------------------------------------------------------------------------------------------------------------+

Environment

Red Hat OpenStack Platform 16.2

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