Satellite sync errors out with "<ProtocolError for satellite.rhn.redhat.com:443: 407 Proxy Authorization Required>"
Environment
- Red Hat Satellite
- Satellite-sync
Issue
- satellite-sync fails with below error:
[root@satellite ~]# satellite-sync
11:50:04 Red Hat Network Satellite - live synchronization
11:50:04 url: https://satellite.rhn.redhat.com
11:50:04 debug/output level: 1
11:50:04
11:50:04
ERROR: there was a problem synchronizing the information.
Error message: <ProtocolError for satellite.rhn.redhat.com:443: 407 Proxy Authorization Required>
or
[root@satellite ~]# satellite-sync
11:50:04 Red Hat Network Satellite - live synchronization
11:50:04 url: https://satellite.rhn.redhat.com
11:50:04 debug/output level: 1
11:50:04
11:50:04
ERROR: there was a problem synchronizing the information.
Error message: <ProtocolError for satellite.rhn.redhat.com:443: 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy filter is denied. )>
Resolution
- Add proxy authentication related information in
/etc/rhn/rhn.conffor the below mentioned fields.
server.satellite.http_proxy_username =
server.satellite.http_proxy_password =
-
Also check for Firewall settings and confirm whether the satellite server can access:
- satellite.rhn.redhat.com on port 443 (https)
- satellite.rhn.redhat.com on port 80 (http)
- content-satellite.rhn.redhat.com on port 80 (http)
- content-satellite.rhn.redhat.com on port 443 (https)
Root Cause
- Proxy authentication related information was missing in
/ect/rhn/rhn.conf.
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