How to keep RHEL printers from being permanently disabled due to printing errors
Issue
- Print jobs are stopped if network printer is not reachable
- Some print jobs are not printing as expected
- Printer host is unreachable causing issues
- Printing jobs in the printing queue disabled randomly.
- How to reprint jobs that fail due to lost connection?
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Printer disabled with the following messages:
W [07/Jan/2012:17:19:04 +0900] [Job 2564] Remote host did not respond with command status byte after 300 seconds! D [07/Jan/2012:17:19:04 +0900] [Job 2564] lpd_command returning 98 E [07/Jan/2012:17:19:04 +0900] PID 16592 stopped with status 1!
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A network printer is configured on the server. Some times the printer switches from "Enable" to "Disable". The printer must be re-enabled manually to be able to use it.
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Sometimes we are having issues with printing and users will complain that invoices or delivery notes are not printing. When I run "lpq -P Q7PRINTER" the output shows:
lpq -P Q7PRINTER Q7PRINTER not ready
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Is there a configuration item that makes CUPS retry if the client connection times-out to a CUPS server?
- We are using the CUPS utility to print jobs in RHEL servers. For some reason the printers are going to paused state.
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One of the printers gets disabled frequently with the following status:
# lpstat -p IT1 printer IT1 disabled since Fri 15 Nov 2013 03:50:04 PM EST - /usr/lib/cups/backend/lpd failed
Environment
- Red Hat Enterprise Linux (RHEL), all versions
- Common Unix Printing System (CUPS), all versions
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