403 error when exporting a product using 3scale toolbox

Solution Verified - Updated -


  • 3scale remote deployment is configured to the toolbox with Provider API key as follows

    3scale remote add -k '3scaleremotedeployment' 'https://<provider-API-key>@{ADMIN-PORTAL-DOMAIN}'
  • Following is the command use to export the product

    3scale  product export 3scaleremotedeployment {SERVICE-NAME}
  • Above command returns the following error

      "code": "E_UNKNOWN",
      "message": "#<Net::HTTPForbidden 403 Forbidden readbody=true> body={\"status\":\"Forbidden\"}",
      "class": "ThreeScale::API::HttpClient::ForbiddenError",
      "stacktrace": [
        "/usr/local/share/gems/gems/3scale-api-1.6.0/lib/3scale/api/http_client.rb:86:in `forbidden!'",
        "/usr/local/share/gems/gems/3scale-api-1.6.0/lib/3scale/api/http_client.rb:71:in `parse'",
  • How to avoid the above error and export the product?


  • Red Hat 3scale API Management
    • 2.8.0 On-Premises

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