Server with Seos eTrust module hangs or panics

Solution Verified - Updated -

Issue

  • A virtual machine running RHEL 4.5 became unresponsive with VMware reporting high CPU utilization. I issued a magic sysrq key combination to capture a dump and reboot the server.
  • System crashed with '[exception RIP: unknown or invalid address]' or system hung.

Environment

  • Red Hat Enterprise Linux
  • eTrust 'seos' Application
  • RHEL7 + eTrust version 12.8SP1 + T540336 + RO83555

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