RHPAM Process instances hung waiting for EJB Timers

Solution Verified - Updated -

Issue

Process instances hung waiting for EJB Timers. Timer is expected to expire after 2 minutes waiting for a human task, but some process instances remain stuck in the human task. initially have 5 replicas of a container in Openshift, and they are scaled down to 3; Concern on whether this is affecting the completion of running process instances.

Environment

  • Red Hat Process Automation Manager (RHPAM) 7.9.1
  • OpenShift (OCP) 3.11

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content