The value of the hits metric is not updated correctly or is reported with a delay

Solution Verified - Updated -


  • The value of hits in a certain time range, as returned by the usage API endpoint below, does not match the expected value.

    $ curl -X GET "https://<3SCALE ADMIN PORTAL>/stats/services/<SERVICE_ID>/usage.xml?access_token=<ACCESS_TOKEN>&metric_name=hits&since=`date +%d-%m-%Y`&period=<PERIOD>&granularity=<GRANULARITY>&timezone=<TIMEZONE>&skip_change=true"


  • Red Hat 3scale API Management Platform (3scale)
    • 2 On-premises

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