CUPS may be unable to print some PDF documents on Red Hat Enterprise Linux 5
Issue
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Some PDF 1.6 files may not print. Turning on debug logging in CUPS, as described in How to enable and capture CUPS debugging logs shows the following messages in
/var/log/cups/error_log:D [10/Dec/2012:15:43:47 -0600] [Job 57] Error: /ioerror in --image-- D [10/Dec/2012:15:43:47 -0600] [Job 57] Operand stack: D [10/Dec/2012:15:43:47 -0600] [Job 57] D [10/Dec/2012:15:43:47 -0600] [Job 57] Execution stack: D [10/Dec/2012:15:43:47 -0600] [Job 57] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1846 1 3 %oparray_pop 1845 1 3 %oparray_pop 1829 1 3 %oparray_pop 1723 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- 1750 1 7 %oparray_pop D [10/Dec/2012:15:43:47 -0600] [Job 57] Dictionary stack: D [10/Dec/2012:15:43:47 -0600] [Job 57] --dict:1160/1684(ro)(G)-- --dict:0/20(G)-- --dict:77/200(L)-- --dict:64/75(L)-- --dict:18/25(L)-- --dict:10/15(L)-- --dict:0/15(L)-- D [10/Dec/2012:15:43:47 -0600] [Job 57] Current allocation mode is local D [10/Dec/2012:15:43:47 -0600] [Job 57] Last OS error: 2 D [10/Dec/2012:15:43:47 -0600] [Job 57] GPL Ghostscript 8.70: Unrecoverable error, exit code 1 -
After updating CUPS, along with other RPMs, customer reported that their application is not able to print PDF files. The following messages were observed in
/var/log/cups/error_log:D [20/Dec/2012:15:05:28 -0800] [Job 79296] lpd_command returning 0 I [20/Dec/2012:15:05:28 -0800] [Job 79296] Sending data file (0 bytes) d [20/Dec/2012:15:05:28 -0800] cupsdDoSelect: polling 5 fds for 1 seconds... d [20/Dec/2012:15:05:28 -0800] cupsdDoSelect: epoll() returned 1... d [20/Dec/2012:15:05:28 -0800] cupsdDoSelect: Read on fd 14... E [20/Dec/2012:15:05:28 -0800] [Job 79296] Remote host did not accept data file (1)
Environment
- Red Hat Enterprise Linux 5
- poppler-0.5.4-19.el5
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