System reboot with logs "Unexpected Shutdown and Restart - An undetermined error type resulted in a reboot of the server"

Solution Verified - Updated -

Issue

  • /var/log/messages show Unexpected Shutdown and Restart - An undetermined error type resulted in a reboot of the server

  • Any HPE ProLiant Gen10 or Synergy Gen10 servers configured with Intel Xeon processors getting rebooted with Unexpected Shutdown and Restart - An undetermined error type resulted in a reboot of the server error in Integrated Management Log (IML).

Environment

  • Red Hat Enterprise Linux
  • Intel Xeon Processor
  • HPE ProLiant DL360 Gen10 or Synergy Gen10

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